Privacy Policy

Who we are

Lavie Maison is a French short-term rental management company operating in Paris, Bordeaux and Nice. When you book directly with us, contact us or subscribe to our newsletter, we collect some personal data — this page explains exactly what, why, and what your rights are.

Contact: sejour@lavie.maison · +33 7 45 89 66 69 · Our office is in Paris, France.

What we collect

When you book directly: your full name, email, phone number, billing address, payment information (handled by Stripe — we never see your card number), and your stay dates. We also collect any preferences or notes you share with us about the stay.

When you contact us or subscribe to our newsletter: your name and email — nothing else.

When you visit our website: standard server logs (IP address, browser, pages visited) for analytics and security. We use Vercel Analytics (no cookies, no cross-site tracking) and minimal first-party cookies for session continuity.

Why we collect it

Contractual: to confirm your booking, send you the access code, manage check-in/out, and respond to your requests during the stay.

Legal: French law requires us to keep booking records for accounting and tax purposes (10 years for invoices) and to collect the city tax (taxe de séjour) on behalf of municipalities.

Legitimate interest: to improve our service, prevent fraud, and very occasionally send you a newsletter about new apartments (only if you opted in).

Who sees your data

Our internal team in France. Period.

Sub-processors strictly limited to what's needed to deliver the service: Stripe (payments, PCI-DSS certified), Hostaway (our property management system), Sanity (our content/CMS database, EU-hosted), Resend (transactional emails), Vercel (hosting). All sub-processors are bound by GDPR-compliant data processing agreements.

We never sell, rent, or share your data for marketing purposes. Ever.

How long we keep it

Booking records and invoices: 10 years (French Commercial Code).

Contact form messages: 3 years from last interaction.

Newsletter subscribers: until you unsubscribe (one click in any newsletter).

Server logs: 12 months maximum.

Your rights

Under the GDPR you can ask us, at any time, to: access your data, correct it, delete it, port it elsewhere, or restrict its use. Just email sejour@lavie.maison from the address we have on file and we'll respond within 30 days.

If you think we're mishandling your data, you can also file a complaint with the CNIL (the French data protection authority) — www.cnil.fr.

Cookies

We use the bare minimum: a session cookie to keep you logged into the booking flow, and a cookie that remembers your language preference. No third-party advertising cookies. No cross-site tracking. No Facebook Pixel, no Google Ads tracking.

Updates

We may update this policy if our practices change. The date below tells you when it was last revised. Material changes will be flagged when you next book.

Last updated: May 2026.

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